Watch out for a series of fake Hermes shipping fee text messages that are spreading online that claim the recipient needs to click a link to organise a redelivery for a missed delivery.
Some examples of these scam text messages are below.
MyHermes: Hi there, please reschedule delivery of your item immediately at LINK before your item is returned to sender.
collected Oct 2021
collected Aug 2021
Hermes: We are sorry that we missed your delivery today. Please visit LINK to book a redelivery. Your item will return to sender if no action is taken.
Example of a Hermes missed parcel text scam
Hermes: WE missed your delivery today. Please visit LINK to book a redelivery & pay the fee of £1.45. Your item will return to sender if unpaid.
Example of a Hermes shipping fee text scam
These are phishing scams designed to trick recipients of the fake Hermes text message into clicking a link to a spoof website that steals all the information a visitor puts into it and sends that information to crooks.
The spoof website that these text messages link to may appear to be the Hermes website, but it is not. See an example of such a spoof website below. You can see the web address at the top is not the legitimate Hermes website.
The site asks for details such as personal information, and may also ask users to enter their financial details to pay shipping fees. All of this information is sent to crooks, allowing them to potentially commit identity fraud and empty a user’s bank account.
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Phishing scams conducted through text messages are also called smishing scams.
To avoid Hermes shipping fee text message scams as well as other similarly worded phishing scams, we always recommend recipients of these text messages never click on any links. And the same advice applies to emails as well. As with most couriers, if you missed a delivery, the courier service will leave a “missed delivery” note at the premises.
You can contact the courier service using the contact information on their official website to speak to them to see if the missed delivery note is genuine and to reschedule a delivery if necessary.
But never click links on unexpected texts or emails. And remember to follow That’s Nonsense on Twitter and Facebook to keep on top of these scams when they come to light.
And importantly, have good security software on your mobile device capable of preventing phishing scams. Our recommendation for mobile security software is here. Stay safe out there.